[ISS Support Case] OMI APP Possibly Going In To DEMO (Undetermined)
Last updated: March 6th, 2025Description
Using intouch OMI AVEVA having issues where it seems like an OMI VIEW APP is (freezing Up) freaking out and not getting information navigate to a different screen shows all wrenches Looks like view app may be going into a demo mode. Seems like it's happing. Not sure why its going into DEMO mode Stale Data Production system (distributed across 6 platforms) doesn't happen all at one. Regularly seeing not specific time roughly once a day. Closing View App and Reopening Nothing in the logs during that time frame (seeing messages about going into demo mode). OI Server (running) Happening on the RDS server GR is license server (no apparent licensing issue) Usage details have supervisory server license -> 1st RDS server supervisory - > thin Clients. Should we see all the thin client licenses in usage details > like to understand if I RDS server and a back UP RDS Servers > Thin Manager installed serving up thin clients > What the proper way to All Licenses should be unlimited Hard to pin point when it happens they dont always know (if they fail could have been happening for hours).
- Author: Kevin Modlin
- Published: March 6th, 2025
Details:
| Product: Application Server |
| Version: 2020 R2 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 03/19/2024 |
| Case: | 86660 |
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