Some content on this site is available only to logged-in subscribers. Contact Us for information on becoming a subscriber.

InSource.Solutions | InSource Training | InSource Client Portal
InSource Solutions Logo
Log In Sign Up
InSource.Solutions InSource Training InSource Client Portal Log In Sign Up
  • Home
  • AVEVA Application Server
  • AVEVA Application Server Support Cases

[ISS Support Case] Galaxy Migration Errors

Last updated: April 21st, 2025

Description

Client called in because after migrating Managed InTouch application he was receiving multiple errors: "Header messed up in FdRdKey sz=0 , rcdLen=0 HS:12 siz(RD):65460" "Cannot load quick function" "Unknown opcode in Fixup Operand()"

  • Author: Kevin Modlin
  • Published: April 21st, 2025

Details:

Product: Application Server
Version: 2023
Solution: [Solution is visible below when you're logged in and have a current subscription]
Date Created: 03/15/2024
Case: 86656
support problems migration issues bootstrap version installation problem
Give feedback about this article

Recommended articles

[ISS Support Case] Grace period

Entering a grace period due to mac address is changing every 90days

Read More

[ISS Support Case] Manually Uninstall System Platform 2023 Versions

I set up a fully up-to-date Windows 11 virtual machine yesterday and was able to connect to the Historian server through their VPN with no issues. Im thinking something just happened to the PCs and they need to be completely redone. I did a reset on one of them, but it was not a full reset. I reinstalled Windows from the PC and kept documents and settings. This got it back going so InTouch would work, but did not fix the Historian connection issue....This seems to be an internal communication issue. So, there are several communication issues with these machines that were not there until sometime recently.

Read More

[ISS Support Case] Need Assistance with Understanding Indirect Tag Referencing and IO Device Mapping

Would like some assistance in understanding some basics in object deployment within ArchestrA IDE, indirect tag referencing within the TagName Dictionary, QuickFunctions, IO Device Mapping, Access Names, and other basics within an existing project. I have a few questions that would help my understanding of System Platform 2017 for future projects. I understand the basics, but would like someone to do a walk-through for me (Will help with future projects).

Read More

[ISS Support Case] Alarm Descriptions Not Visible Design Time - Internationalized String

internationalized string localization in app server - I have a galaxy i recieved using as a template for a new project All the alarms in the objects are using the short desc to get the alarm message. the short_desc the galaxy I've imported this value is blank. In localization upon export the alarms have value text file (hundreds of alarm messages) In design time the attribute is there but the initial value is blank. -it was a .cab (restore) 2020 R2 SP1 P01 - Site info: Internal Project

Read More
Support Icon

CONTACT SUPPORT

How to reach us

10800 Midlothian Turnpike Tpke, Suite 209, Richmond, VA 23235

1.877.INSOURCE

Technical Support - 1.888.691.3858

Contact Us

  • InSource Solutions
  • InSource Training
  • InSource Client Portal
  • Log In
InSource Solutions Logo

© 2025 InSource Solutions. All Rights Reserved.

Knowledge Base Software powered by Helpjuice

Expand