[ISS Support Case] Deployment Issues - OMI View App to ITAA Server
Last updated: October 17th, 2025Description
AVEVA System Platform 2023 R2 Client is currently working with two OMI View applications which are deployed to an In Touch Access Anywhere Server. Prior to 11AM this morning, both applications were successfully deployed to the InTouch Access Anywhere Server. Client made some updates to the application screens and attempted to redeploy both applications, but is now experiencing the following issues. - One application can be successfully deployed but only half the users are able to access the application remotely on the ITAA Server from their mobile device. - One application cannot be deployed or undeployed and gets the following message "There is a view app instance still open". Client has tried removing local platform from the ITAA server node and undeploying with "on failure mark as undeployed" but this did not fix the issue. Client will provide log files for review. Client is also experiencing a separate issue deploying platform to a remote node
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
| Product: Application Server |
| Version: 2023 R2 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 06/19/2025 |
| Case: | 98236 |
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