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How to Configure InTouch on a Terminal Server for Use with ACP ThinManager

insource_logo_large.jpg                                    TECHNOTE

 

 

Author

Benjamin Davis

Publish Date 7/30/13

Applies to Software

InTouch for Terminal Services

Applies to Version

All

Applies to System/Module

Terminal Services

Article Version

1.00.01

 

Problem Statement

 

How to take advantage of ACP ThinManager for use with Intouch for Terminal Services. 

 

Solution Details

 

 
The Steps to Configure InTouch on a Terminal Server for Use with ACP ThinManager
  1. Create a Windows user (Right click on My Computer, Select Manage. Right click on Users, select New User)
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  1. Add user to the Remote Desktop users group (Right click newly created user, select Properties. Click the Member Of tab, click Add. Add the Remote Desktop User group, click Ok )
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  1. Log out of Windows, and log back into Windows as the newly created user.
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  1. Log out of Windows, and log back into Windows as an administrator
  2. Copy InTouch application folder to the user’s directory
TN_ACP4.jpg
 
  1. Log into Windows as the newly created user.
  2. Open the InTouch application in WindowViewer (Open InTouch, Click Tools | Find Applications. Right click the application, select Window Viewer.)
TN_ACP5.jpg

 

When the user logs into the Terminal Server through ThinManager, the InTouch application will be available.