TN - W911 - 26090314 How to Get a Win-911 License Released
Last updated: September 3rd, 2026Description
- Author: Dan Hojecki
- Published: September 3rd, 2026
Details:
- Document Version: 001
- Applies to Version(s): All
Description
In the event of a server failure or any other reason it may become inaccessible, the Win-911 license will need to be released in order to be used on the replacement system.
Solution Steps:
Insource is unable to release the licenses, and the process requires information to be gathered from the software in your environment. For those reasons it is best to submit the request to SmartSights directly at https://smartsights.com/relocate-or-recover-a-license/.
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