[ISS Support Case] Unable to Connect Node to Thin Manager

Last updated: March 7th, 2025

Description

Launching a new touhcpanel and cannot get Thin Manager to accept the configuration

Author: Kevin Modlin
Published: March 7th, 2025

Details:

Product: Thin Manager

Version: 7.0

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	02/10/2023
Case:	83598

Give feedback about this article

Recommended articles

[ISS Support Case] Thin Manager 14.01 License Acquisition Failure

Client reached out because one of the terminal servers was not acquiring a license from the Thin Manager server and presenting the following error: "No Thin Manager Terminal License Available on Server ."

[ISS Support Case] Cant remote into any thin clients

Thin client, trying to log in to server, one not letting him in kicks him out immediately started this morning

[ISS Support Case] Thin Manager License Not Activating Already Activated

In the thin manager web site to activate them being told they are already activated. Has no way of telling who that is, suspects it could be the client but wants to make certain before reaching out. TM Version 13.2 Need Serial Number Why reason for reset

[ISS Support Case] Warnings in Event Viewer

User is seeing multiple Event Viewer warnings in regarding Thin Manager. The description for Event ID 1002 from source ThinServer cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer if the event originated on another computer, the display information had to be saved with the event. File C:\ProgramData\Rockwell Software\ThinManager\Packages\xampp\cgi.cgi not ready when requested. The message resource is present but the message was not found in the message table TM v13