TN ITRC154 Updating the IntelaTrac SSRS Reports URL

Description

This article from InSource shows how to update the Wonderware IntelaTrac SSRS Reports URL used by the IMC. 

• Author: Rich Brooks
• Published: 3/4/2019
• Applies to: IntelaTrac 5.1 SP1 and higher

Details

IntelaTrac has nine standard SQL Server Reporting Services reports. The reports may be opened in a browser from the IntelaTrac Management Console (IMC). The URL for the SSRS reports is defined during the installation of IntelaTrac. It is sometimes necessary to modify this after the install when you encounter the following error.

Stop the IntelaTrac Sync Service before making any changes. Right-click to stop the service from Services.

The URL link is modified from the SAT.config file locate in the c:\Program Files\Wonderware\IntelaTrac folder. Open the file from Notepad as administrator. Search for reportserver in the file.

Edit each URL to replace localhost with the server name.

http://localhost/reportserver/Pages/ReportViewer.aspx?%2fReports%2fIntelaTrac%2fCompletedProcedure

http://localhost/reportserver/Pages/ReportViewer.aspx?%2fReports%2fIntelaTrac%2fComplianceScorecard

http://localhost/reportserver/Pages/ReportViewer.aspx?%2fReports%2fIntelaTrac%2fDataFilters

http://localhost/reportserver/Pages/ReportViewer.aspx?%2fReports%2fIntelaTrac%2fDeviceInventory

http://localhost/reportserver/Pages/ReportViewer.aspx?%2fReports%2fIntelaTrac%2fException</Executable

http://localhost/reportserver/Pages/ReportViewer.aspx?%2fReports%2fIntelaTrac%2fPrintable Rounds Report

http://localhost/reportserver/Pages/ReportViewer.aspx?%2fReports%2fIntelaTrac%2fSuccessive Exceptions

http://localhost/reportserver/Pages/ReportViewer.aspx?%2fReports%2fIntelaTrac%2fUserLoginHistory

Restart the IntelaTrac Sync Service from Services. The links will now open the reports as expected.