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TN - LM - 26051802 Uninstall Guide for Enterprise License Manager v4.1

Last updated: May 18th, 2026

Description

  • Author: Ernest Lee
  • Published: May 18th, 2026

Details:

  • Document Version: 001
  • Applies to Version(s): 4.1

 

 

Description

This Technote discusses the necessary steps to fully uninstall Enterprise License Manager v4.1

 

Solution Details

Solution Steps:

Uninstall codes are used to clean up a specific version when the uninstall fails fully or partially in Control Panel > Programs and Features.

 
Below is an example of how to uninstall, clean up, and reinstall version 4.2
 

 

  • Uninstalled all five licensing components from:
    Control Panel > Programs and Features

 

  • During uninstall of AVEVA Enterprise Licensing Platform (x86):
    • The uninstall initially failed
    • Renamed the following files in this folder to proceed: C:\ProgramData\Schneider Electric\Independent Components\
      • LicAPI-ICR.dll
      • LicAPI-ICR64.dll

 

  • Ran the v4.1.0 uninstall commands from an elevated Command Prompt:
    • MSIEXEC /x {35AA5761-F72A-4A6F-B0AF-386F255E9239} LAUNCHFROMEXE=true /qb   // Enterprise License Manager
    • MSIEXEC /x {7F0CCC67-31DC-443D-BE68-EE21716F30A0} LAUNCHFROMEXE=true /qb   // Enterprise License Server
    • MSIEXEC /x {CD5B537D-33F9-4C21-B6AD-318880E5411C} LAUNCHFROMEXE=true /qb   // Legacy Support
    • MSIEXEC /x {F719F1A7-347F-4B19-9982-DF0CC5AAEA61} LAUNCHFROMEXE=true /qb   // Licensing Platform (64-bit)
    • MSIEXEC /x {AA26B26F-F4FD-4ABF-8CDE-F2ED11677EC0} LAUNCHFROMEXE=true /qb   // Licensing Platform (32-bit)

 

  • Renamed all remaining licensing folders:
    • C:\Program Files (x86)\Common Files\ArchestrA\Licensing Framework
    • C:\Program Files\Common Files\ArchestrA\Licensing Framework
    • C:\ProgramData\AVEVA\Licensing

 

Install Licensing v4.2.1 using the independent installer:
  • Downloaded from SoftwareSupport.Aveva.com
  • Installer file was unblocked before installation

 

 

Here are the codes for v4.2/4.2.1

ECHO Uninstalling AVEVA Enterprise License Manager...

MSIEXEC /x {56AED73C-6886-4D86-BEA3-C7B3B8BB8FCF}  LAUNCHFROMEXE=true /qb

 

ECHO Uninstalling AVEVA Enterprise License Server...

MSIEXEC /x {F346DACF-F596-4545-8814-CDAC2CBFE038} LAUNCHFROMEXE=true /qb

 

ECHO Uninstalling AVEVA Enterprise License LegacySupport

MSIEXEC /x {53D581E8-4355-4A1C-8955-C461F56C9D2A} LAUNCHFROMEXE=true /qb

 

ECHO Uninstalling AVEVA Enterprise Licensing Platform (64-bit)...

MSIEXEC /x {F72B8C74-D700-402F-9E56-FEC9B3957A3D} LAUNCHFROMEXE=true /qb

 

 _____________________________________________________________________________________________________

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