Aveva License Manager: unable to import license reservation CSV after editing
Last updated: June 30th, 2025Description
- Author: Ernest Lee
- Published: June 30th, 2025
Details:
When using the Device Reservation feature in Enterprise License Manager you can manually edit the reservations by exporting to a CSV file.
Normally you would use Excel but we have seen where it can cause issues with phantom characters which prevents the edited file from being imported.
We recommend using a software application called Notebook ++
Open the CSV file via this application and you can make direct changes to the options listed in Line 1
Give feedback about this article
Recommended articles
[ISS Support Case] InTouch License Acquisition Failure
Client reached out as when user was attempting to start InTouch they were receiving a license acquisition failure message.
Read More[ISS Support Case] License Release Request
Client reached out to request release of license.
Read More[ISS Support Case] License Release Request
Client reached out as they were unable to activate a license and they were receiving an error message stating the activation ID is already in use.
Read More