TN - IT - 171219 Suitelink Suspend and Resume errors causing data delays during runtime.

Description

This article from InSource shows how to change a Condition Script from synchronous to asynchronous to prevent data issues during Runtime.

• Author: Ernest Lee
• Published: 12/19/2017
• Applies to: InTouch v9 and higher

Details

A typical Condition Script can either run synchronously or asynchronously.

Explanation of both:

• When a synchronous script runs, all InTouch animation and tag value updating stops. Then, animation and tag value updating resumes after the script stops.
• When an asynchronous script runs, all InTouch animation and tag value updating continues during the period when the script runs.
  Per information above a synchronous script can slow down communication depending on how often it is running.

The script below is synchronous

PlaySound("c:\welcome.wav",0);

Replacing the 0 with a 1 forces the script to run asynchronously which does not affect InTouch animation or tag value updates.

PlaySound("c:\welcome.wav",1);