[ISS Support Case] Viewer Immediately Shutting Down Post 2023 Migration

Last updated: March 7th, 2025

Description

This is a total Schnider solution M50 and M340 and WW on the front end. Upgraded quantum to an M580. Upgraded ww from some version of 2014 . Communicating through gateway to OFS. From Gateway in SMC (can browse tags) When they try to run window viewer it (view) just crashes. - unblocked installer (uncertain what this is in reference to)

Author: Kevin Modlin
Published: March 7th, 2025

Details:

Product: InTouch

Version: 2023

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	07/10/2023
Case:	84830

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