[ISS Support Case] view freezes
Last updated: October 17th, 2025Description
2017 Update 3 SP1 further troubleshooting needed with ts tool txt (already sent) and debugdiag dump but reality check: WWTechSP.dll being present in the C:\Program Files (x86)\Wonderware\InTouch directory. This is a legacy "as is" custom dll which is not part of the base installation. Resolution: - Test by moving the WWTechSP.dll out of the InTouch directory. could be a conflict between this legacy custom library and the Operating System or the current version of Intouch and WWTechSP.dll can no longer be used.
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
| Product: InTouch |
| Version: 2017 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 01/14/2022 |
| Case: | 80545 |
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