[ISS Support Case] Unable to read S7-1200 symbolic tags using SIDIR

Last updated: October 17th, 2025

Description

Connected 2 new Siemens PLCs to the system, using the existing configurations for other Siemens PLCs. The 2 new units test positively, however the data does not populate. OISIDIR: G-2.2 Series v5.0 OICore: 6.0 Model: S71200 (CPU 1214 C) Firmware: 4.2

Author: Kevin Modlin
Published: October 17th, 2025

Details:

Product: InTouch

Version: 2017

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	11/10/2022
Case:	83044

Give feedback about this article

Recommended articles

[ISS Support Case] AVEVA Map OMI App

Client reached out due to when opening ViewApp with embedded OMI MapApp user was receiving the following error: "Page load failed. The browser encountered a connection error while trying to load http://localhost:55601/Map/map-runtime.html. Try again later."

[ISS Support Case] WSP 2023 Installer Hangs When Applying P02

Fresh Install Applying P02 - reloaded workstation OS - installed 2023 (no issue) - Install hung on Application Server DOC install - FROZE - Killed task - Uninstalled Manually - Reinstalled gets hung at the same spot some

[ISS Support Case] InTouch issue

Upgraded from 2020 to 2023. Now getting a message from within remote desktop session that says could not acquire a ReadWrite license.