[ISS Support Case] The program cant start because 'X.dll" is missing from your computer
Last updated: March 7th, 2025Description
The issue only occurs on a reboot, if Viewer is launched manually everything is fine. Gets several pop ups: The program cant start because 'X.dll" is missing from your computer. Try reinstalling the program to fix the problem. INSPT.dll SELBOX2.dll is missing PTACC.dll WWHOOK.dll Windows Professional LTSC build : 1607 - Installer unblocked? : (confirmed) installed from disc - offline system updates disabled
- Author: Kevin Modlin
- Published: March 7th, 2025
Details:
Product: InTouch |
Version: 11.6 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 05/12/2023 |
Case: | 84447 |
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