[ISS Support Case] Suitelink Network Latency. Slow performance and lots of Suitelink Suspend / Resume messages in SMC

Last updated: October 17th, 2025

Description

We have archestra Intouch we are seeing some suitelink suspends in the logs. Previously worked on the issue getting pop up at times that locks up the system for few moments. Applied registry settings from SR 63511163 and 103175302. Anything else we can do? Plans to upgrade to 2017 or 2020

Author: Kevin Modlin
Published: October 17th, 2025

Details:

Product: InTouch

Version: 11.1

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	04/13/2022
Case:	81417

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