[ISS Support Case] SQL Version Error
Last updated: October 17th, 2025Description
Client was getting errors when attempting to install InTouch 2023 R2: "Install Cannot Continue. If you have an unsupported version of SQL Server already installed on this computer. please upgrade to a supported version..." When attempting to uninstall SQL Server 2022 from control panel we get the following error: Warning 26003: Microsoft SQL Server Setup Support Files cannot be uninstalled because the following products are installed: SQL Server 2022 XEvent SQL Server 2022 Common Files SQL Server 2022 Database Engine Shared Microsoft SQL Server 2022 RsFx Driver
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
| Product: InTouch |
| Version: 2023 R2 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 04/28/2025 |
| Case: | 97736 |
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