[ISS Support Case] Resolutions questions
Last updated: October 17th, 2025Description
GR and client are on different resolution and are migrating everytime. Wants to keep the resolution and graphics the same across the board when going back and forth.
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
Product: InTouch |
Version: 2020 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 05/14/2025 |
Case: | 97921 |
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