[ISS Support Case] Replacement HMI Not Launching for a particular user

Last updated: March 7th, 2025

Description

Issue: Client computer had a hardware issue. Setting up a new client computer, just finished configuring. But unable to open window viewer as a standard user. Set it (intouch) to run as Admin (still not working). This computer has two accounts (Administrator) and an operator account. View works using admin account. Switch to operator account ( encounters prompt)

Author: Kevin Modlin
Published: March 7th, 2025

Details:

Product: InTouch

Version: 2017

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	07/14/2023
Case:	84882

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