[ISS Support Case] OI Communication Issue InTouch Application !Updating
Last updated: March 6th, 2025Description
Ref Case 86546: An InTouch Application (new implementation) is not communicating with the PLC. Modified installation thinking there might be some conflict with the CDP. After the modification licensing broke and case 86456 was created.
- Author: Kevin Modlin
- Published: March 6th, 2025
Details:
Product: InTouch |
Version: 2020 R2 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 03/12/2024 |
Case: | 86553 |
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