[ISS Support Case] Login displaying on wrong screen
Last updated: October 17th, 2025Description
Client is converting a multi-monitor InTouch project. Converting from 2020 R2 (20.1.000) to 2020 R2 SP1 P01 (20.1.101). Upgrading to Windows 11 Client has a login pass popup function on an InTouch button. This is supposed to display on monitor two but it is displaying on monitor one. All other functions in the project are working as expected.
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
Product: InTouch |
Version: 2020 R2 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 07/30/2025 |
Case: | 98660 |
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