[ISS Support Case] License not being Acquired after LM upgrade
Last updated: March 7th, 2025Description
3/29/2023: -Customer Upgraded client from 3.5 to 3.7.002 LM -Now when customer tries to get into Window viewer the License "Cannot be Acquired" -Does say license is in use. 2017 Update 3 SP1 3/29/2023: -Sent customer a DEMO License to see if the Client side would pick up the license. 3/30/2023: -Have not heard from customer.
- Author: Kevin Modlin
- Published: March 7th, 2025
Details:
| Product: InTouch |
| Version: 2017 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 04/03/2023 |
| Case: | 84110 |
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