[ISS Support Case] ITAA Printer Issue
Last updated: October 17th, 2025Description
Client is trying to print trend screens from ITAA server on another server. Client is getting inconsistent data when printing trend reports directly from server but is able to print. Client is not able to print at all from ITAA server and sees the following message: The print screen is displayed and gives option to cancel print or continue. Pops up a "save output as" window, when closed, "Error, no default printer found" Requested a copy of the script from the client. Additionally, client has stated that script is working even when commented out. Requested a copy of the scripts with comments.
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
| Product: InTouch |
| Version: 2023 R2 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 05/16/2025 |
| Case: | 97578 |
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