[ISS Support Case] Issues Importing Windows Into Modern Application

Last updated: October 17th, 2025

Description

When importing windows from a Standalone app into a Modern app, the first window in the lists imports but then WindowViewer seems to lock up and nothing else happens. Have to kill WindowViewer, clear the appedit.lok file and then reopen the Modern app. The imported window is still listed and functions without issue, but none of the other windows get imported because of this.

Author: Kevin Modlin
Published: October 17th, 2025

Details:

Product: InTouch

Version: 2017

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	09/08/2025
Case:	99156

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