[ISS Support Case] Issues connecting to Intouch 2023 Alarm DB

Last updated: September 4th, 2026

Description

About a year ago we upgraded from Intouch Version 2014 to Intouch Version 2023SP1P01 and we were never able to connect to the database in the same way that we used to

Author: Kevin Modlin
Published: September 4th, 2026

Details:

Product: InTouch

Version: 2023 R2

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	04/20/2026
Case:	103419

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