[ISS Support Case] InTouch WindowViewer closing
Last updated: March 7th, 2025Description
InTouch window viewer is sometimes closing by itself. We checked in the windows logs and at the same time that window viewer closes there are errors in the log. Please see the attached log file and let us know what could be causing this problem.
- Author: Kevin Modlin
- Published: March 7th, 2025
Details:
Product: InTouch |
Version: 2020 R2 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 01/05/2023 |
Case: | 83246 |
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