[ISS Support Case] InTouch Widget Crashing
Last updated: October 17th, 2025Description
Client is experiencing an issue with adding the web widget to an industrial graphic. After adding the widget and clicking "save and close" on the industrial graphic, InTouch crashes and the client receives the following error: "Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue. Could not load file or assembly 'CefSharp. Version=107.1.120.0 Culture=neutral. PublicKey Token=40c4b6fc221f4138. or one of its dependencies. The system cannot find the file specified." *This error is experienced when adding any widget, not only the web widget.
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
Product: InTouch |
Version: 2023 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 04/11/2025 |
Case: | 97517 |
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