[ISS Support Case] InTouch View can take over 90 seconds to open No Internet Connection
Last updated: March 6th, 2025Description
Upgraded to version 2023 R2 SP1 and now the application takes over 90 seconds to start. This is way too long for normal operation and operators keep complaining that the system is not responding properly. Sometimes they get a popup stating "InTouch HMI WindowViewer is not responding"
- Author: Kevin Modlin
- Published: March 6th, 2025
Details:
| Product: InTouch |
| Version: 2023 R2 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 12/06/2024 |
| Case: | 88381 |
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