[ISS Support Case] InTouch Generic Memory Leak Investigation
Last updated: October 17th, 2025Description
Seeing memory leak, have dell touch screen computers ELO monitors 2020 R2 SP1. Memory on the RAM going over 90% Moving back and forth between windows rapidly causes issue. Reboot, About 6hrs, closing Intouch does not have any impact. No antivirus, defender disabled (fully open) no windows updates ever.
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
Product: InTouch |
Version: 2020 R2 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 11/16/2022 |
Case: | 83054 |
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