[ISS Support Case] InTouch 2012
Last updated: October 17th, 2025Description
I am replacing an offline PC with windows 7 pro and Intouch 2012 (version 10.5) to a new PC with windows 10. At this time I would also like to update Intouch. I have seen a few versions of Intouch in the software downloads, and I am not sure to which I should update. Which is the latest version of Intouch HMI and is there compatibility with Intouch 2012 so that I am able to update the HMI that we are currently using? Additionally, I know there have been changes to licensing and have a few questions. I have a development license available to me that I can use but have not yet activated. The old PC probably has the old type of runtime license; would there be an issue with porting this license to the new PC or would the licensing method need to be updated with updated software? Further, at this time, I will likely be developing directly on the PC to be commissioned, is this acceptable and will I be able to move the license to my personal laptop once I am finished?
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
Product: InTouch |
Version: 10.6 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 04/11/2022 |
Case: | 81420 |
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