[ISS Support Case] InSight Data Stopped Updating Across Multiple Sites

Last updated: March 6th, 2025

Description

Insight bunch of data not being updated unable to get data locally 2017, 2020 and 2023 systems. Has not worked for 17 days data has not stopped all at once sporadic loss. Most tags are historian related (accessing aahIOSvrSvc). aahIOSvrSvc data has not been validated with wwClient.

Author: Kevin Modlin
Published: March 6th, 2025

Details:

Product: InTouch

Version: 2017

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	04/02/2024
Case:	86694

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