[ISS Support Case] Imcompatible Version
Last updated: March 7th, 2025Description
GR has hotfix and a test system does not so we cannot restore the galaxy. Tried installing hotfix on test system and get the same message. The WWcdi and WWPackageServer dll files were updated. We moved the newer dll files from the gr to the test node and import still failed.
- Author: Kevin Modlin
- Published: March 7th, 2025
Details:
Product: InTouch |
Version: 2020 R2 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 06/06/2023 |
Case: | 84599 |
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