[ISS Support Case] HMI Screen keeps freezing up Reoccurring issue

Last updated: March 7th, 2025

Description

had a long standing issue where the HMI screens keep freezing up converted from 2012 - 2017 have two IO Servers frequent connect / disconnects. looking to resolve it. 960312199 ML logged in for a while, resolution clean up application went through a rebuild. Saw some immediate improvement but eventually returned to the same state. 2017 U3 SP1 CORE 6.0.0 SIDirect ABCIP

Author: Kevin Modlin
Published: March 7th, 2025

Details:

Product: InTouch

Version: 2017

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	11/10/2023
Case:	85674

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