[ISS Support Case] Font Change

Last updated: March 6th, 2025

Description

Client replaced 1 text display string value in 1 window, then published the application. Font sizes in all other windows then showed as significantly smaller, size in the window the change was made displays correctly. Verified no other changes were made, resolution conversion prompt selected 'No'. Changed text is Arial bold 12, reduced is Arial bold 8. Client will update all 8's to 12 and republish. Backup available if needed.

Author: Kevin Modlin
Published: March 6th, 2025

Details:

Product: InTouch

Version: 2020

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	02/23/2024
Case:	86422

Give feedback about this article

Recommended articles

[ISS Support Case] AVEVA Map OMI App

Client reached out due to when opening ViewApp with embedded OMI MapApp user was receiving the following error: "Page load failed. The browser encountered a connection error while trying to load http://localhost:55601/Map/map-runtime.html. Try again later."

[ISS Support Case] WSP 2023 Installer Hangs When Applying P02

Fresh Install Applying P02 - reloaded workstation OS - installed 2023 (no issue) - Install hung on Application Server DOC install - FROZE - Killed task - Uninstalled Manually - Reinstalled gets hung at the same spot some

[ISS Support Case] InTouch issue

Upgraded from 2020 to 2023. Now getting a message from within remote desktop session that says could not acquire a ReadWrite license.