[ISS Support Case] Failure to View Historical Alarm Files
Last updated: October 17th, 2025Description
Client reached out as client is utilizing the Alarm printer utility to log alarms to a file and when attempting to view those CSV files in runtime he is receiving the following error: "There are only 10 elements allowed, you have 11 Please fix this .... now exiting" When viewing the elements within the alarm printer utility it appears the system only allows for the definition of 10 elements.
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
| Product: InTouch |
| Version: 2023 R2 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 08/07/2025 |
| Case: | 98754 |
Give feedback about this article
Recommended articles
[ISS Support Case] AVEVA Map OMI App
Client reached out due to when opening ViewApp with embedded OMI MapApp user was receiving the following error: "Page load failed. The browser encountered a connection error while trying to load http://localhost:55601/Map/map-runtime.html. Try again later."
Read More[ISS Support Case] WSP 2023 Installer Hangs When Applying P02
Fresh Install Applying P02 - reloaded workstation OS - installed 2023 (no issue) - Install hung on Application Server DOC install - FROZE - Killed task - Uninstalled Manually - Reinstalled gets hung at the same spot some
Read More[ISS Support Case] InTouch issue
Upgraded from 2020 to 2023. Now getting a message from within remote desktop session that says could not acquire a ReadWrite license.
Read More