[ISS Support Case] Double Click Event Not Working as Expected
Last updated: October 17th, 2025Description
ActiveX Event issue: has an alarm view control on screen set for historical alarms - a click event set to grab the description - a double click event so when the alarm is acknowledged it updates / maintains the description Single click - Grab description Double click - Supposed to acknowledge the alarm and display the description (but nothing is happening) column is blank. Alarms are being simulated by bits in PLC Tested with an internal bit and the behavior is the same
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
| Product: InTouch |
| Version: 2020 R2 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 06/21/2022 |
| Case: | 81931 |
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