[ISS Support Case] Customer needs help with assigning new server and activating license offline

Last updated: October 17th, 2025

Description

Computer is not connected to internet Missing license server from interface Assigning new server license server was there when the product was installed sent the computer to the client some how the license server was removed. Tries to add server gets an error.

Author: Kevin Modlin
Published: October 17th, 2025

Details:

Product: InTouch

Version: 2020

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	08/16/2022
Case:	82297

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