[ISS Support Case] ABCIP Communication Failure

Last updated: March 7th, 2025

Description

Client reached out because on one of their HMI screens half of the elements are not updating. When viewing tags\items in Device group half of them were missing. Client has advised no system changes were made. The issue seems to be limited to one specific device group.

Author: Kevin Modlin
Published: March 7th, 2025

Details:

Product: InTouch

Version: 2020

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	08/02/2024
Case:	87507

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