[ISS Support Case] 2023 SP Upgrade: won't deploy to one platform
Last updated: March 7th, 2025Description
we upgraded our galaxy to 2023 from 2020R2 today. We got everything working except for one of our 2 redundant viewapp platforms deployed. No windows updates or anything between. We've run configurator and Change Network Account many many times to no success. We stood up a new server: also can't deploy that. in IDE our error is "Failed to Deploy (nodename): remote node's user ID/Password don't match GR node's" in SMC, I think the error is: "Execute CallGlobalCacheMonitor Return S-False, Will retry 1". it could be an aaPim thing, DCOM, I dunno. it's a weird one. production is limping along, but not running well.
- Author: Kevin Modlin
- Published: March 7th, 2025
Details:
| Product: InTouch |
| Version: 2023 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 09/07/2023 |
| Case: | 84870 |
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