[ISS Support Case] 2017 Installation Guidance CNA Questions
Last updated: October 17th, 2025Description
First time going though installation process. Seeking installation guidance Not sure how to answer the User and Password for Off Node question. All HMI workstations are Stand Alone and have SMC. Main WW application is on the server and if changes are made to the program my HMIs will update with the latest copy. If server goes down, HMIs run off of the local copy on the workstation.
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
Product: InTouch |
Version: 2017 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 04/05/2022 |
Case: | 81366 |
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