TN IT304 Installing InTouch Access Anywhere 2017 Update 1

[ISS Support Case] How to reset administrator password in InTouch

[ISS Support Case] Recipe Manager - Bad Recipe Download

Client reached out as after system to a new environment the Recipe manager Plus Web API was failing to communicate with the engines or any of the objects deployed within the Galaxy.

[ISS Support Case] New MQTT Item References Are not working

Having trouble with an MQTT server, I got into the cooperate trouble shooting section seem to have gotten it straightened out. Adding a new tag from the client and I can't get it to show up on my wonderware client (neither value or time stamp) Using MQTT Explorer and its pulling a value just fine My broker on the system the MQTT server and broker are working picking up nothing in the local log viewer. Right now using the wonderware client pulling SMC: Nothing showing up

[ISS Support Case] License Server Option Does Not Appear in Configurator

When launching the Configurator, there is no open for "Select License Server". The only thing under "AVEVA Enterprise Licensing" is "Secure".