[ISS Support Case] Installing Historian Client 2023

Last updated: October 17th, 2025

Description

When installing the Historian client, one of the prerequisites is the Microsoft Windows Desktop Runtime Net 6. My machine is a C# development machine and typically has most .net core installs. While it installs the 6.0.5 Server Host, 6.0.5 runtime x86 and x64, along with the 6.0.5 shared frameworks, its failing on installing the Desktop. WindowsDesktop-6.0.4-win-x64.exe. The Error is Error 0x80070666: Cannot install a product when a newer version is installed. I checked Under Apps and I think I removed everything but it still fails.

Author: Kevin Modlin
Published: October 17th, 2025

Details:

Product: Historian Client

Version: 2023

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	09/26/2022
Case:	82646

Give feedback about this article

Recommended articles

[ISS Support Case] Historian Client Trend Delay in Data Retrieval

Client reached out due to when using Historian Client Trend application data would not populate for five plus minutes. This is in reference to local Historian tags.

[ISS Support Case] Historian Client add-in in Excel is unable to obtain a license

Trend is able to grab a license from the same client PC and Query is unable to grab a license from the license serve but it able to read a demo file (LOC style)

[ISS Support Case] Historian Client Questions

Client has new machines that need the new version of the software. Recommending the latest 2023 R2 as it's compatible with 2017 historian client. regarding the installation process sees a patch released for the product. Do they need the base package first or just the patch files run that directly?

[ISS Support Case] Search Issue with AVEVA Web Client post Server Migration

Search bar is not working on hist client web, but trends still display data correctly since the change of Hist server name and IP.