Some content on this site is available only to logged-in subscribers. Contact Us for information on becoming a subscriber.

InSource.Solutions | InSource Training | InSource Client Portal
InSource Solutions Logo
Log In Sign Up
InSource.Solutions InSource Training InSource Client Portal Log In Sign Up
  • Home
  • AVEVA General
  • AVEVA General Tech Notes

TN 1183 Prerequisite failed to install because of the following (SQL version Error)

Last updated: February 20th, 2025

Description

  • Author: Brian Schneider
  • Published: February 20th, 2025

Details:

Prerequisite failed to install because of the following (SQL version Error)

template('MindTouch/Controls/PageOverview');

Goal

How to resolve the SQL error while installing System Platform. This error displays occasionally after completing a full uninstall of SQL Server. 

Use the section below to describe the goal of the how-to. You might want to offer prerequisites that must be met before the user begins the task, such as previous how-to's, configuration or product setting requirements.

Use each step section to describe the instructions needed to achieve the goal.

Begin by verifying the correct SQL Server version. This can be verified via the Technology Matrix.

  1. Open File Explorer or Windows Explorer and go to the folder C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012.
  2. Right click the Setup.exe file, select Properties, click on the Compatibility tab, click on the checkbox name "Run this program in compatibility mode for", from the combo box select "Windows Vista (Service Pack 2)"
  3. Go to Control Panel, Select "Uninstall a program" and uninstall SQL Server 2012.
  4. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall and delete all the sub-keys referencing SQL Server.
  5. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services and delete all the keys referencing SQL Server.
  6. Rename all the SQL Server folders in the computer like C:\Program Files\Microsoft SQL Server and subfolders.

Use the section below to describe additional considerations that were omitted for brevity and to guide the reader to further how-to's.

prerequisite installation error
Give feedback about this article

Recommended articles

TN - 1240 Creating a Watchlist Using an Import File

Read More

TN 1242 Aveva Historian Storage Locations and Best Practices

Read More
Support Icon

CONTACT SUPPORT

How to reach us

10800 Midlothian Turnpike Tpke, Suite 209, Richmond, VA 23235

1.877.INSOURCE

Technical Support - 1.888.691.3858

Contact Us

  • InSource Solutions
  • InSource Training
  • InSource Client Portal
  • Log In
InSource Solutions Logo

© 2025 InSource Solutions. All Rights Reserved.

Knowledge Base Software powered by Helpjuice

Expand