TN 1032 Setup.exe is hung up

Description

This article from InSource shows how to fix an installation failure.

• Author: Chris Cleope
• Published: 09/21/2020
• Applies to: All installations

Details

When running the setup.exe on a new install, setup does not open.

If you are reinstalling, make sure to remove all Aveva products before proceeding.

1. Navigate to C:\Program Files (x86)\Common Files\ArchestrA\Install.
   Delete all files in this directory. 
   
2. Open to the registry.
   Navigate to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
   Delete anything AVEVA or Wonderware related.

Example: 

After deleting both of those, restart the computer.

After the restart, run the setup.exe as admin.

If it is still not able to run, restart the windows installer. Refer to this tech note...

(https://knowledge.insourcess.com/?ti...ready_running.)