TN - Edge - 26071338 Activate a New or Updated InduSoft Web Studio License
Last updated: July 24th, 2026Description
- Author: Adam McKissick
- Published: July 24th, 2026
Details:
- Document Version: 001
- Applies to Version(s): InduSoft Web Studio 2020
Description
This tech note describes how to activate an InduSoft Web Studio 2020 license using the Softkey protection method. The procedure covers opening the Register utility, checking the current license status, entering the Site Key, authorizing the license, and verifying that the purchased features are available.
Before you begin:
- Confirm InduSoft Web Studio 2020 is installed on the computer that will run the licensed software.
- Locate the license fulfillment email received after purchase. It should contain the Site Key, or the Activation Key / Serial Number required to generate the Site Key.
- Run the Register utility on the same computer where the license will be activated.
- Use a Windows account with sufficient permissions. If permissions are restricted, run the Register utility as administrator.
Important: License keys and authorization codes are unique to the customer and computer. Do not share or publish Site Keys, Activation Keys, Serial Numbers, Site Codes, or unredacted screenshots containing this information. |
Solution Steps:
1. Open the InduSoft Web Studio 2020 Register application
From the Windows Start menu, expand InduSoft Web Studio 2020 and select InduSoft Web Studio 2020 Register. This opens the Protection Manager licensing utility for the local installation.
2. Select Softkey and run the license check
In Protection Manager, select Softkey as the protection type. Then click Check... to review the current softkey license status and continue to the change-license workflow.
3. Open Change License
If a license is not currently detected, the Softkey Settings window may show License not found. Click Change License... to enter or update the softkey authorization information.
4. Enter the Site Key and authorize the license
In the Change License - Softkey dialog, paste the Site Key from the customer's license email or from the activation site. Then click Authorize. If the license email does not include a Site Key, use the Site Code displayed in this window to generate one through the activation site.
Obtain the Site Key
The Site Key may be supplied directly in the post-purchase license email. If the email provides an Activation Key or Serial Number instead, generate the Site Key through the InduSoft License Activation site using the Site Code from the target computer.
Resource |
When to use it |
Link / note |
InduSoft License Activation site |
Use when the fulfillment email provides an Activation Key / Serial Number and a Site Key must be generated. |
|
License activation reference video |
Use as a visual walkthrough of the license activation process. |
Verify the result
Confirm the license status no longer shows License not found.
Confirm the product type, execution mode, options, and client counts match the purchased license certificate.
Launch InduSoft Web Studio 2020 and confirm the expected development and runtime features are available.
If authorization fails: Record the exact error message and collect the license email details, Activation Key or Serial Number, Site Code, and Site Key used. Redact all license values before sharing screenshots or information in public channels. |
Troubleshooting
Symptom |
Recommended action |
License not found |
Open Register, select Softkey, click Check, and then use Change License to enter the Site Key. |
Site Key is rejected |
Verify the Site Key was generated for the Site Code from the same computer and network adapter. Copy the Site Code again and regenerate the Site Key if necessary. |
No Site Key in the license email |
Use the InduSoft License Activation site with the Activation Key / Serial Number and Site Code, or contact AVEVA or the licensing vendor for assistance. |
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