Some content on this site is available only to logged-in subscribers. Contact Us for information on becoming a subscriber.

InSource.Solutions | InSource Training | InSource Client Portal
InSource Solutions Logo
Log In Sign Up
InSource.Solutions InSource Training InSource Client Portal Log In Sign Up
  • Home
  • AVEVA Application Server

Troubleshooting Service Repository errors

Last updated: July 16th, 2025

Description

  • Author: Chris Cleope
  • Published: July 16th, 2025

Details:

Common Issues about this error-→

-Unable to communicate with other platforms.

-Slow Updates on graphics

-Unable to connect from Remote IDE

 

  1. Check common services portal and make sure everything is green.

    2. Check what device is connected or connecting to for that SMS. Open your powershell and type the following-→

  • Get-AsbDevice
  • Type in your address.
  • Returns show your devices that are connected.

3. Steps to recovery

  • Undeploy any platforms if there are any deployed.
  • Uninstall the Common Services Portal.
  • Rename the ArchestraAServices folder located Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ArchestrA
  • Rename the 3 folders below from C:\ProgramData\ArchestrA
    • File Repository
    • LocalRepository
    • ServiceRepositoy
  • Reinstall PCS from <Install Drive>:\InstallFiles\CD-ASBFramework\x64 making sure not to select the Service Repository feature ( show from modifying the installation.
    • Reconfigure SMS
    • Redeploy any platforms.

 

 

 

 

 

repository problems service issues
Give feedback about this article

Recommended articles

[ISS Support Case] License Release Request

Client reached out due to previous license server failing. User is now unable to activate license on new license server.

Read More

[ISS Support Case] License Server Core Service not starting after repair

License Server Core Service not starting after repair

Read More

[ISS Support Case] License Reservation\Checkout Failure

Client reached out as after user has reserved and checked out a license to a node, the license will randomly be checked back in leading to license loss for node. This has occurred on several different InTouch workstations.

Read More
Support Icon

CONTACT SUPPORT

How to reach us

10800 Midlothian Turnpike Tpke, Suite 209, Richmond, VA 23235

1.877.INSOURCE

Technical Support - 1.888.691.3858

Contact Us

  • InSource Solutions
  • InSource Training
  • InSource Client Portal
  • Log In
InSource Solutions Logo

© 2025 InSource Solutions. All Rights Reserved.

Knowledge Base Software powered by Helpjuice

Expand