Troubleshooting Service Repository errors
Last updated: February 18th, 2026Description
- Author: Chris Cleope
- Published: February 18th, 2026
Details:
Common Issues about this error-→
-Unable to communicate with other platforms.
-Slow Updates on graphics
-Unable to connect from Remote IDE
- Check common services portal and make sure everything is green.
2. Check what device is connected or connecting to for that SMS. Open your powershell and type the following-→
- Get-AsbDevice
- Type in your address.
- Returns show your devices that are connected.
3. Steps to recovery
- Undeploy any platforms if there are any deployed.
- Uninstall the Platform Common Services
- Rename the ArchestraAServices folder located Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ArchestrA
-
Rename the 3 folders below from C:\ProgramData\ArchestrA
- File Repository
- LocalRepository
- ServiceRepositoy
-
Reinstall PCS from <Install Drive>:\InstallFiles\CD-ASBFramework\x64 making sure not to select the Service Repository feature ( show from modifying the installation.
- Reconfigure SMS
- Redeploy any platforms.
Give feedback about this article
Recommended articles
[ISS Support Case] License Release Request
Client reached out due to previous license server failing. User is now unable to activate license on new license server.
Read More[ISS Support Case] License Server Core Service not starting after repair
License Server Core Service not starting after repair
Read More[ISS Support Case] License Reservation\Checkout Failure
Client reached out as after user has reserved and checked out a license to a node, the license will randomly be checked back in leading to license loss for node. This has occurred on several different InTouch workstations.
Read More