TN Appsvr236 How to Acknowledge an Application Server Alarm via Scripting

Description

This article from InSource shows how to acknowledge an Application Server object alarm via scripting and NOT using the Alarm Grid object.

• Author: Chris Selph
• Published: 6/24/2017
• Applies to: Application Server

Details

This example shows how to accomplish this with scripting in an ArchestrA Graphic. This can be done with classic InTouch graphic animation link scripts using Galaxy: references.

In the ArchestrA Graphic editor, Create an Action Script animation link on any graphic element.

Specify the Alarm to Ack as seen below and the text attribute to write to is the Attribute.Alarm.AckMsg.

Note that writing a null value (no value) with double quotes will still acknowledge but no operator comment will be written.

If you specify text, it will be written to the acknowledgement record and to the Alarm Database history as seen below, replacing the Alarm Desciption field text.