TN - AppSrv2604271017 - Remove platform that is stuck in platform manager
Last updated: May 15th, 2026Description
- Author: Josh Andrade
- Published: May 15th, 2026
Details:

| Author: Joshua Andrade |
| Applies to Version(s): 2023 R2 |
| Latest Revision Date : 5-15-2026 |
| Document Version: 001 |
Description
Platform shows up in Platform Manager as part of a Galaxy, but that machine actually belongs to a completely separate galaxy.
Problem Description:
There are times when platforms do not properly undeploy, which causes the Platform folder to not delete. These should remove themselves when a platform is undeployed.
In this case, the platform was undeployed, the platform object was deleted from the galaxy, but it still showed up in OCMC:

We knew for a fact, that this platform belongs to another galaxy:

Solution Details
Solution Steps:
Open up Registry Editor, and go to -
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ArchestrA\Framework):
You’ll end up finding a Platform folder that where the “Machine” row will show the Computer Name:

Take a backup of this Platform folder, and delete it. After that, the machine reference will be removed from OCMC Platform Manager..
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