TN 1277 Platform Fails to Deploy with Access Denied

Description

This article from InSource shows how to resolve a problem with platform deployment for AVEVA Application Server. The deployment fails to deploy with an Access Denied WWCdi error message. A deployment failure message related to the login and/or password may also be seen.

• Author: Rich Brooks
• Published: 8/17/2022
• Applies to: Application Server 2020 R2 SP1 and higher

Details

The platforms failed to deploy for Windows 10 workstations only. An access denied message was found in the SMC Log Viewer.

Login and/or Password Mismatch error messages were sometimes seen during deployment instead of the Access Denied message.

A DCOM error was found in the event viewer at the time of the platform deployment.

Searching on RPC_C_AUTHN_LEVEL_PKT_INTEGRITY found the Microsoft Update KB5004442 - DCOM Hardening.

The DCOM Hardening key was disabled in the registry to resolve this issue.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Ole\AppCompat

Value Name: "RequireIntegrityActivationAuthenticationLevel"

Type: dword

Value Data: default = 0x00000000 means disabled. 0x00000001 means enabled. If this value is not defined, it will default to enabled.

Restart the device after setting this registry key for it to take effect.