How to use Platform Remover
Last updated: March 4th, 2026Description
- Author: Brian Schneider
- Published: March 4th, 2026
Details:
Description
Platform Remover for a stuck platform
Problem Statement
You are trying to deploy a Platform to a node and you’re getting messages stating that the Platform has already been deployed. When you look at that machine there isn’t a Platform Manager on that machine.
Solution Details
Run the Platform Remover on the machine where you have your problem platform and you will see the following utility appear

Click on the Undeploy Platform

You will now see the following Warning message then click OK

You will see the following message appear advising you that the Bootstrap process is being stopped

The following messages will appear and the Platform will now have been undeployed

You will now need to Reboot the machine that you’ve run the utility on and then try redeploying again.