Skip to main content
InSource KnowledgeCenter

TN Appsvr114 Failed to Connect to AppServer GR Node

insource logo large.jpg

                            Tech Note                     

 

Description

The following issue is sometimes seen as a result of using the Platform Remover with Wonderware System Platform - Application Server. This is caused by registry keys not being deleted properly.  It is necessary to delete the remaining registry keys in order to create a new galaxy.

 

  • Author: Rich Brooks
  • Published: 11/12/2014
  • Applies to: Application Server v4.0 and higher

 

How and When to Use this Guide

This tech note should only be used when a popup error message similar to the one shown below is seen during new galaxy creation.

Pic1.png

 

Instructions

 

Pic2.png

Open the registry editor by typing REGEDIT from a command prompt and then press Enter.

 

The registry editor opens.  Browse to the first key.

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ArchestrA\ArchestrAServices\Archestra_xxx

Pic3.png

Highlight and delete the registry key as shown above.

 

Browse to the second key.

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ArchestrA\ArchestrAServices\Node_Registration

Pic4.png

Highlight and delete the registry key as shown above.

 

Confirmation of Success

Pic5.png

The New Galaxy button should now operate as expected.